Service Budget Plans
One of the easiest ways to improve customer and service retention levels is to
provide Service Budget Plans which enable service customers to spread the cost of their servicing by
paying fixed Direct Debit payments each month.
This particular client wanted to create a web-based service budget plan system which could be used by any
franchise, make and model and that's what we created.
Here are the benefits of service payment plans:
Instantly improve your customer retention levels as they need to come back to your
service centre for their service work
Improve customer satisfaction levels, in that they are happier to pay by low fixed
monthly payments rather than one large annual bill
Improve the Retailer's cash flow - your collecting
payments in advance of the service work being undertaken
The strength of this particular web-based program is that it is not franchise
specific, it's easy to use and almost anyone within the Service Department can prepare and print-off
within a matter of minutes the following:
- Service Payment Plan
- Direct Debit or Standing Order
- Terms and Conditions
There is no better or quicker way of creating an 'in-house' Service Budget Payment Plan service
to help Retailers improve customer retention levels and enhance aftersales profitability.
How are you helping customers pay for routine service